Terms & Conditions
To ensure your order is roasted and delivered the same week, please place orders before 8pm GMT the day before our roast day. We roast and dispatch every Tuesday and Thursday and deliver local orders every Friday.
We operate a pay before release system which we have found guarantees confidence in the quality of our service and product. Once you have placed an order, a confirmation email will follow outlining your order details. Invoices become available once we have fulfilled your order. You will be able to access them inside your account.
For orders placed over the weekend, please allow until Monday for us to confirm your order.
Please contact us with any questions at email@example.com
We encourage you to rest our coffee at least 7 days after its roast date, but for the best results we recommend resting it for 3 weeks.
We roast on Tuesday and Thursday, however exceptions to the roast day may be applied for urgent orders. Please email us at firstname.lastname@example.org for urgent inquiries.
Edinburgh - we operate a free delivery service.
UK Wide (under 15KG) - we operate a flat £7 rate 1-3 working day service.
UK Wide (over 15KG) - we operate a free 1-3 working day delivery service.
Europe - £15 delivery is operated on a 2-3 working day service for all orders under 25KG. Orders over 25KG will be delivered free of charge.
International - £25 max* delivery is operated through UPS on a 2-5 working day service *(we will split the delivery charge 50/50 and you will only pay a max of £25 depending on your location).
We reserve the right to alter your shipping if Orderspace does not calculate this correctly upon generating your order.
Thank you for reading!