Terms & Conditions
To ensure your order is roasted and delivered the same week, please place orders before 8pm GMT on Wednesday. We roast every Thursday and post every Friday for wholesale orders.
We operate a pay before release system, which we have found provides assurance in the quality of our service and product. Once you have placed an order, a confirmation email will follow outlining your order details. Invoices become available once we have fulfilled your order. You will be able to access them inside your account.
For orders placed over the weekend, please allow until Monday for us to confirm your order.
Please contact us with any questions at firstname.lastname@example.org
We encourage you to rest our coffee at least 7 days after its roast date, for the best results.
We roast on Thursdays, however exceptions to the roast day may be applied for urgent orders. Please email us at email@example.com for urgent inquiries.
Edinburgh - we operate a free delivery service.
UK Wide (under 10KG) - we operate a flat £7 rate 1-3 working day service.
UK Wide (over 10KG) - we operate a free 1-3 working day delivery service.
Europe - delivery is operated on a 2-3 working day service for £15 for all orders under 20KG. Orders over 20KG will be delivered free of charge.
International - delivery is operated through UPS on a 2-5 working day service and charged at a half rate (half will be covered by us).
We reserve the right to alter your shipping if Orderspace does not calculate this correctly upon generating your order.
Thank you for reading!